Help w/WP-11 fubar

[singhals]

I created a doc using OCR. I converted the OCR.txt file to WP. I was
scrolling down.

Wham

The entire document greyed itself out, the font shrunk to illegible, the
page size is roughly 1/3 the horizontal screen.

I closed w/o saving. Re-opened. Same issue.

Shut down, rebooted. Re-opened WP, re-opened doc. Same issue.

Opened a different doc -- same issue.

Anti-Virus and Anti-ads are current, as of Sunday night.

I just went to Corel's site and can't find an e-mail us choice. It
wants me to log in but I can't find my user-id/password, and because do
have one, it's not gonna let me create a new acct. with the same e-mail
and address info.

Anyone know how I fix my file?

Cheryl

I can probably yank it into WORD just as easy, but since what ever
happened seems to happen to ANY currently open doc, I have to fix it or
I can't use WP again.

[Scott]

singhals wrote:

I created a doc using OCR. I converted the OCR.txt file to WP. I was
scrolling down.

Wham

The entire document greyed itself out, the font shrunk to illegible, the
page size is roughly 1/3 the horizontal screen.

I closed w/o saving. Re-opened. Same issue.

Shut down, rebooted. Re-opened WP, re-opened doc. Same issue.

Opened a different doc -- same issue.

Anti-Virus and Anti-ads are current, as of Sunday night.

I just went to Corel's site and can't find an e-mail us choice. It
wants me to log in but I can't find my user-id/password, and because do
have one, it's not gonna let me create a new acct. with the same e-mail
and address info.

Anyone know how I fix my file?

Cheryl

I can probably yank it into WORD just as easy, but since what ever
happened seems to happen to ANY currently open doc, I have to fix it or
I can't use WP again.

The problem sounds like an issue with WP instead of the document itself.
If you can open the docuement without any problems in Word/wordpad/etc.
You might have to re-install or fix the WordPerfect.

OpenOffice (http://www.openoffice.org Originally developed by SUM
Microsystems) is a open source Office Product to rival MS office
including the editing and saving of curremt MS documents.

Good Luck

[Bret Ellis]

Hi,

I have been using WP for about 13 years and haven't come across a problem
like that before, although I am still using v9.

Maybe ensure that the zoom level is normal, say 100%, or maybe ensure that
the "shrink to fit" feature is off.

If you go to http://www.corel.com click on "Support", then click in "Read more"
under the Knowledge Base heading and do a search, you may find a solution.
You don't need to create an account to search the Knowledge Base.

Regards
Bret Ellis

"singhals" <[email protected]> wrote in message
news:[email protected]...

I created a doc using OCR. I converted the OCR.txt file to WP. I was
scrolling down.

Wham

The entire document greyed itself out, the font shrunk to illegible, the
page size is roughly 1/3 the horizontal screen.

I closed w/o saving. Re-opened. Same issue.

Shut down, rebooted. Re-opened WP, re-opened doc. Same issue.

Opened a different doc -- same issue.

Anti-Virus and Anti-ads are current, as of Sunday night.

I just went to Corel's site and can't find an e-mail us choice. It wants
me to log in but I can't find my user-id/password, and because do have
one, it's not gonna let me create a new acct. with the same e-mail and
address info.

Anyone know how I fix my file?

Cheryl

I can probably yank it into WORD just as easy, but since what ever
happened seems to happen to ANY currently open doc, I have to fix it or I
can't use WP again.

[singhals]

As it happens, Bret...! You win the 1-hr-free research prize. (g) In
utter desperation, I started looking at all the options starting at
"file", and changing them one by one -- yes, the Zoom had changed to 50%
and upon changing it to 100% my documents are all now fine.

No clue why using the vertical scroll wheel would change the zoom level,
but obviously it did ...

The Knowledge base search returned 2 and only 2 hits on "greyed out" and
asking questions on the ng required a log-in.

Thanks!

Cheryl


Bret Ellis wrote:

Hi,

I have been using WP for about 13 years and haven't come across a problem
like that before, although I am still using v9.

Maybe ensure that the zoom level is normal, say 100%, or maybe ensure that
the "shrink to fit" feature is off.

If you go to http://www.corel.com click on "Support", then click in "Read more"
under the Knowledge Base heading and do a search, you may find a solution.
You don't need to create an account to search the Knowledge Base.

Regards
Bret Ellis

"singhals" <[email protected]> wrote in message
news:[email protected]...

I created a doc using OCR. I converted the OCR.txt file to WP. I was
scrolling down.

Wham

The entire document greyed itself out, the font shrunk to illegible, the
page size is roughly 1/3 the horizontal screen.

I closed w/o saving. Re-opened. Same issue.

Shut down, rebooted. Re-opened WP, re-opened doc. Same issue.

Opened a different doc -- same issue.

Anti-Virus and Anti-ads are current, as of Sunday night.

I just went to Corel's site and can't find an e-mail us choice. It wants
me to log in but I can't find my user-id/password, and because do have
one, it's not gonna let me create a new acct. with the same e-mail and
address info.

Anyone know how I fix my file?

Cheryl

I can probably yank it into WORD just as easy, but since what ever
happened seems to happen to ANY currently open doc, I have to fix it or I
can't use WP again.

[Bret Ellis]

Hi Cheryl,

Glad to help

Regards
Bret

"singhals" <[email protected]> wrote in message
news:[email protected]...

As it happens, Bret...! You win the 1-hr-free research prize. (g) In
utter desperation, I started looking at all the options starting at
"file", and changing them one by one -- yes, the Zoom had changed to 50%
and upon changing it to 100% my documents are all now fine.

No clue why using the vertical scroll wheel would change the zoom level,
but obviously it did ...

The Knowledge base search returned 2 and only 2 hits on "greyed out" and
asking questions on the ng required a log-in.

Thanks!

Cheryl


Bret Ellis wrote:

Hi,

I have been using WP for about 13 years and haven't come across a problem
like that before, although I am still using v9.

Maybe ensure that the zoom level is normal, say 100%, or maybe ensure
that the "shrink to fit" feature is off.

If you go to http://www.corel.com click on "Support", then click in "Read more"
under the Knowledge Base heading and do a search, you may find a
solution. You don't need to create an account to search the Knowledge
Base.

Regards
Bret Ellis

"singhals" <[email protected]> wrote in message
news:[email protected]...

I created a doc using OCR. I converted the OCR.txt file to WP. I was
scrolling down.

Wham

The entire document greyed itself out, the font shrunk to illegible, the
page size is roughly 1/3 the horizontal screen.

I closed w/o saving. Re-opened. Same issue.

Shut down, rebooted. Re-opened WP, re-opened doc. Same issue.

Opened a different doc -- same issue.

Anti-Virus and Anti-ads are current, as of Sunday night.

I just went to Corel's site and can't find an e-mail us choice. It wants
me to log in but I can't find my user-id/password, and because do have
one, it's not gonna let me create a new acct. with the same e-mail and
address info.

Anyone know how I fix my file?

Cheryl

I can probably yank it into WORD just as easy, but since what ever
happened seems to happen to ANY currently open doc, I have to fix it or I
can't use WP again.

[Gene]

singhals wrote:

No clue why using the vertical scroll wheel would change the zoom level,
but obviously it did ...

Holding down the CTRL button allows the scroll wheel to change the
magnification in a number of programs. This allows you to easily zoom
in and out in a document/web page.
Gene